Shipping policy

Order processing

Orders are prepared within 24 to 48 business hours (Monday to Friday, excluding public holidays). As soon as your order ships, you'll receive an email with your tracking link.

Shipping rates

• United States: FREE on orders of $35 or more (every balm bundle ships free). $4.95 on smaller orders.
• Belgium: Standard $7.95, free on orders of $80 or more. Express $12.95.
• Other countries we ship to: $19.95

The exact shipping cost is always shown at checkout before you pay.

Delivery

Delivery time depends on your destination and the carrier. Your tracking link shows where your package is and its estimated delivery date.

Duties and taxes

Sales tax is calculated at checkout where applicable. For international orders, import duties or taxes may be charged by the destination country's customs authority and are the responsibility of the recipient, unless stated otherwise at checkout.

Address and delivery issues

Please double-check your shipping address at checkout. If your package is lost, delayed or arrives damaged, email us at ayyoubaboulhassane@gmail.com with your order number and we'll make it right.